CLEAR BAG POLICY FAQ
Why did the IceHogs adopt this policy?
The IceHogs review their public safety and arena security policies every year looking for ways to improve them. The IceHogs strongly believed that it made sense to adjust the policy to enhance public safety and make arena access more efficient by limiting the size and style of bags carried into the arena.
This proactive measure both will enhance safety inside and outside the arena and speed the security screening process for all fans. The public deserves to be in a safe, secure environment. This is about both safety and improving the overall fan experience.
How does the new policy improve public safety?
The clear bag is easily and quickly searched and greatly reduces faulty bag searches. It also supports the Department of Homeland Security's "If You See Something, Say Something" campaign.
How does it make it more convenient for fans?
This will enable us to move fans through our security check points much faster. It will make the staff’s job much easier, allowing staff to be more efficient and effective in checking bags that are brought into the arena. There will be less time spent standing in lines at the arena entrances. Fans also will enjoy an improved sense of safety. Shorter lines mean fewer hassles.
How many bags can each person bring into the arena?
One large clear bag – either a one-gallon Ziploc style bag or the 12" x 6" x 12" clear bag – plus a small clutch. The larger clear bag must be a standard 12" x 6" x 12" made of clear PVC vinyl and is easily searched. The one-gallon Ziploc bag is readily available, inexpensive and easily searched. The small clutch allows privacy for small personal items and also is easily searched.
Can fans carry cameras, binoculars, smart phones or tablets separately from what they put in a clear bag?
Yes. Binoculars or a phone or camera can be carried into the arena so long as it is not in its own bag. This is not a restriction on items that fans have been able to bring into the arena. It is only a restriction on the type of container used to carry items.
What happens if I show up at the gate with a bag that is not permitted?
Fans carrying bags that do not meet the criteria will be turned away from the arena and sent to their vehicles to leave their bags not permitted.
If I have certain items that I need to bring into the arena for medical reasons and they won't fit in the clear bag, what do I do?
An exception will be made for medically necessary items after proper inspection at the entrances.
Are all purses prohibited?
No. Unlike some event venues, we are not banning all bags. Small clutch purses, with or without a handle or strap, are permitted along with either the 12" x 6" x 12" clear tote bag or the one-gallon freezer bag. This should enable you to carry the same items you have in previous years and speed entry into the arena for all fans because it will take less time to screen bags. Shorter lines means fewer hassles. We encourage fans not to bring any bags, but have created a policy that balances fan needs with improved public safety and convenience.
Do I have to put everything I'm carrying into the permissible bags?
No. We are limiting only the type of bags carried into the arena, not items that you normally bring to a game. Therefore, you can carry in your pockets or jacket- keys, makeup, feminine products, comb, phone, wallet, credit cards, etc., if you choose not to put them in a clear bag or clutch. You can use the clear bag and clutch to carry other items. You will continue to have the flexibility to bring a wide variety of approved items into the arena. Every member of your family may carry in a permissible bag. All items in pockets must be removed prior search at each entrance of the arena.
What about diaper bags?
Diapers bags are allowed for families with infants and toddlers.